Refund policy

Full 30-Night Guarantee
We want Pre-Party Strips to become part of your night-out ritual. If they’re not for you, contact us through our contact form within 30 days of your first order being delivered and we’ll refund you in full for one tin. No need to send it back, and no fees.

This guarantee applies to your first order only, up to one tin per customer and household.

Unopened tins
If you change your mind, you can return unopened, sealed tins within 30 days of delivery for a full refund of the product price. Contact us through our contact form first and we’ll send you the return address. Return shipping is paid by you unless the item arrived damaged or incorrect.

Damaged, faulty or wrong items
If your order arrives damaged, faulty or incorrect, contact us through our contact form within 14 days of delivery with your order number and a photo. We’ll send a free replacement or a full refund, whichever you prefer. No need to return the item.

Lost or late orders
Orders usually ship within 3–5 business days, with US delivery taking a further 2–5 business days. If your tracking hasn’t updated for 10 business days, contact us through our contact form and we’ll investigate, then reship or refund if it’s lost.

Subscriptions
You can skip, change or cancel your subscription anytime in your account, before your next order is processed. If you’re charged for a renewal you didn’t want, contact us through our contact form within 7 days of the charge. If the order hasn’t shipped, we’ll cancel and refund it. If it has shipped, you can return it unopened for a full refund.

How to request a refund
Use our contact form with your order number and the reason. We reply within 2 business days. Approved refunds go back to your original payment method within 5–10 business days, depending on your bank.

Contact
PEELGOOD
Questions? Reach us anytime through our contact form.